Those individuals living on the street face tremendous barriers to coming indoors-many have fallen through every social safety net and may have experienced trauma or suffer from mental health or substance use challenges, making them DHS' most service-resistant population.
Outreach center how to#
How does the City know who is homeless and how to help?Ĭentral to the HOME-STAT effort, these outreach teams continue to build the City's first-ever by-name list of individuals who are: Since the start of HOME-STAT, through these efforts and new investments, outreach teams have helped more than 4,200 unsheltered New Yorkers come off the streets and subways citywide and into transitional and permanent housing. Additionally, DHS performs joint outreach operations with community stakeholders and Agency partners, including the Department of Health and Mental Hygiene, the Parks Department, and the Department of Transportation as appropriate, to utilize each Agency’s expertise, engage more New Yorkers, and offer more supports. How do outreach teams engage an unsheltered New Yorker in need of assistance?Įxperienced outreach teams from not-for-profit service providers canvass the five boroughs 24/7/365 as part of our citywide effort to identify and engage individuals experiencing unsheltered homelessness, encourage them to accept services, and ultimately help them transition off the streets. Service provider outreach teams attempt to locate that individual and if found directly engage the individual, assess for safety and encourage them to accept services and transition off the streets.
Once assigned to a provider, an outreach team is dispatched.SR “outreach assistance” is assigned to a social service provider or a partner Agency, as needed.Individual calls 311 and a Service Request (SR) is created.What happens when I call 311 to report a unsheltered New Yorker in need of assistance? You should call 911 if the individual appears to pose an immediate risk to themselves or others or there is criminal activity. What should I do if I see an individual or a group of individuals that appear to be street homeless?įor the most immediate response, New Yorkers who see individuals they believe to be homeless and in need should contact 3-1-1 via phone or mobile app and request outreach assistance. View a list of DHS' intake centers and drop-in centersĭownload DHS' intake centers and drop-in centers outreach flyer HOME-STATĢ4/7/365 street outreach across all 5 boroughs NYC HOME-STAT #TurningtheTideNYC A Pocket Guide to Accessing Homeless Services If you see someone in need call 311 or use the 311 app. With persistence and compassion, outreach teams engage homeless New Yorkers 24/7 offering services, support, and safe housing. Helping someone off the streets can take hundreds of contacts by HOME-STAT outreach teams. A friend of Mark's also talks about how DHS brought Mark inside from the cold. Audio Description: DHS staff speak about their experience with a client named Mark.
0 kommentar(er)
